Aceh Oil Institute Support Contact Center
Terms and Conditions
Aceh Oil Institute’s Commitment to Oil and Gas Training
- We are dedicated to providing an integrated oil and gas training program that aligns with the evolving needs of employers.
- Our goal is to support trainees in securing positions that match their interests and skills.
Age Guidelines and Considerations
- While we provide age guidelines, we encourage applicants aged 30 and above to carefully consider the implications of starting their first career in an increasingly competitive and growing industry.
- Please note that age is one of several factors considered during the application process, and applicants are evaluated on a holistic basis.
Educational Background Requirements
- We place particular emphasis on educational qualifications.
- Applicants without an associate degree are advised to reconsider their application, as the energy sector has stringent minimum background requirements that are designed to ensure program effectiveness.
Registration System and Exceptions
- Our registration system establishes age and educational minimums for each training program to maintain quality and safety standards.
- Exceptions may be made in consultation with AOI OGTP staff, who will assess the applicant’s individual circumstances.
Contact Information
- For inquiries regarding age and educational exceptions, please contact our team at aca@aoimigas.com or reach our 24/7 hotline.
In-Person Registration Locations
In-Person Registration Locations
- AOI Service Centre
- Komplek Perumahan PT Arun, Batuphat Barat, Muara Satu Kota Lhokseumawe, Aceh 24353 Indonesia
- Office Hours:
- Monday–Friday (closed on stat holidays)
- 8:30 am to 5:00 pm
- Closed from 12:00–2:00 pm
Online Registration
- Online registration is available for all programs.
- Visit www.aoimigas.com to view the course information online.
Payment Options
- Cash (in-person only)
- Bank Transfer (online and in-person only – BSI)
- Debit card (in-person only)
- Registration payment is required in full at the time of registration.
Program Policies
- The Oil and Gas Training Program may be cancelled, combined, or relocated on short notice.
- Participants will be notified with as much advance notice as possible.
- Aceh Oil Institute reserves the right to alter lesson plans and participant groups as required.
- Aceh Oil Institute reserves the right to remove participants from programs without refund in cases where their behavior negatively impacts the experience of other participants.
- Aceh Oil Institute will not be liable for any items left at training, student dormitory, or industry facilities and may dispose of such property if not claimed and collected within 7 days.
- Aceh Oil Institute reserves the right to search the bags and other personal property of all participants in appropriate circumstances.
- Participants will be liable for any damage caused by actions not related to training program activities.
- Participants will be held liable for any damage to facilities or training equipment resulting from negligence or intentional misconduct.
Registration Deadline
- Requests for registration after the start date and time of the specified training program will be confirmed as soon as possible by OGTP staff if registration in the program is possible.
- Training registrations will be accepted until the start date of the specified training, contingent upon the availability of training spaces.
- Please note that online registration will close one day prior to the training.
- However, phone and in-person registration will remain open until the start of the training session.
Weather Policy
Program Cancellation
- The training and internship programs may be canceled due to severe weather conditions, including but not limited to storms, heavy snowfall, or other hazardous situations that may compromise the safety of participants.
- Participants will be notified of cancellations via email and/or phone as soon as possible.
Rescheduling
- If a training session or internship program is canceled due to weather, efforts will be made to reschedule the session.
- Participants will be informed of the new dates via email and/or phone.
Attendance Policy
- Participants are encouraged to prioritize their safety.
- If participants feel it is unsafe to travel to the training or internship location due to weather conditions, they should inform the program OGTP staff or coordinators as soon as possible.
- Attendance requirements may be adjusted for participants who miss sessions due to weather-related issues.
Liability Waiver
- Participants acknowledge that they understand the risks associated with traveling during inclement weather and agree that the Aceh Oil Institute is not liable for any injuries or damages that may occur as a result of weather conditions while traveling to or from the program.
Communication
- The Aceh Oil Institute will provide updates regarding weather-related changes to the program through email, text messages, or phone calls.
- Participants are responsible for ensuring that their contact information is up to date.
Compliance
- All participants must comply with the guidelines outlined in this Weather Policy.
- Failure to do so may result in disciplinary action or removal from the program.
Amendments
- The Aceh Oil Institute reserves the right to amend this Weather Policy at any time.
- Participants will be notified of any changes via email.
Privacy Policy
Introduction
At Aceh Oil Institute, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information during the application process and throughout your participation in our programs.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and educational background during the application process.
- Payment Information: If you are making payments, we may collect financial information necessary to process your application fee, which will be securely stored and handled.
- Communication Records: We may retain records of communications with you, including emails and phone calls, for the purpose of providing you with better service.
Photos and Training Documentation
We may collect and utilize photographs and documentation related to your training experience, including participant and alumni photos. These materials may be used for promotional purposes on our website and in other marketing materials. By participating in our programs, you consent to the use of your image and documentation for these purposes. If you have any concerns, please contact us to discuss your preferences.
Use of Your Information
- Application Processing: To evaluate your application and determine your eligibility for our programs.
- Communication: To notify you of important updates regarding your application status, program changes, and other relevant information.
- Fee Management: To process application fees and manage payment transactions securely.
- Improvement of Services: To analyze trends and improve our training programs and services.
- Marketing and Promotion: To showcase the success of our training programs through photos and testimonials from participants and alumni on our website and other promotional materials.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Your information will be stored securely and only accessible to authorized personnel.
Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may disclose your information if required by law or if we believe that such action is necessary to:
- Comply with legal obligations.
- Protect and defend our rights and property.
- Prevent fraud or security issues.
Third-Party Services
We may use third-party services for payment processing and communication. These services may have their own privacy policies, and we encourage you to review them to understand how they handle your personal information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes via email or through our website. Continued participation in our programs after such changes will signify your acceptance of the revised policy.
Agreement to the Privacy Policy
By submitting your application and participating in our programs, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with the terms outlined herein, please do not provide your personal information or participate in our programs.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: office@aoimigas.com
Phone: 24/7 hotline
Terms & Conditions
Aceh Oil Institute
Komplek Perumahan PT Arun, Batuphat Barat, Muara Satu Kota Lhokseumawe, Aceh 24353 Indonesia
Office Hours
Monday–Friday
(closed on stat holidays)
8:30 am to 5:00 pm
Closed from 12:00–2:00 pm
Social Media
AOI Land Acknowledgement
We respectfully acknowledge the land on which we learn, work and live, a region historically distinguished by the remarkable success of the Arun Gas field in North Aceh in 1971, marking a pivotal chapter in oil and gas exploration in the world at that time. This legacy of innovation and achievement underscores our commitment to education, study, and research, as we respectfully draw from the wisdom of experienced individuals to shape a brighter future for all.